Welcome to HZRI Perfumes. By using our website, you agree to the following terms and conditions. Please read them carefully before placing any orders.
1. General
These terms apply to all orders placed via our website.
We reserve the right to update, modify, or replace any part of these terms at any time. It is your responsibility to check this page periodically for changes.
2. Product Information
We strive to provide accurate product descriptions, images, and pricing.
However, actual product packaging, design, or scent notes may differ slightly due to updates from manufacturers.
3. Order Acceptance
All orders are subject to availability and acceptance.
We reserve the right to cancel or refuse any order if we detect any fraudulent activity or pricing errors.
4. Pricing & Payment
Prices listed on our website are final and inclusive of any applicable charges.
Payment methods accepted include credit/debit cards and online transfers. Cash on Delivery (COD) is not available at the moment.
We use secure payment gateways to process all transactions.
5. Shipping & Delivery
We deliver across Malaysia within 2 to 4 working days.
All orders come with free shipping, regardless of order size.
Once your order is confirmed, you will receive an email. Delivery agents will contact you prior to delivery.
6. Returns & Refunds
We accept return or refund requests only if the item received is damaged or defective.
Items must be unused and in their original packaging.
All refund requests must be made within 48 hours of delivery. (See our Refund & Cancellation Policy for full details.)
7. Use of the Website
You agree not to misuse our website or engage in any fraudulent, abusive, or unlawful activity.
All content and images on this website are the property of HZRI Perfumes and may not be copied without written permission.
8. Privacy
We collect customer data only for order processing, delivery, and marketing purposes.
